We take great care when sending our products out. This is why we only use MyHermes as our recognized courier. All our products are securely packed to ensure as little chance of damage in transit. As for shipping charges? Well there are none within the UK. We value your custom and don’t feel that you should be shouldered with the burden of paying for delivery, so we take care of all of that for you. We only charge when delivering to our valued customers overseas. This is because we have to take extra special care of your packages to ensure they don’t break on the choppy seas, or on the special planes for special packages.